Stage-Tested, Musician-Approved
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Helmut Moser
A loyal and reliable companion
I have been using the Jack V3 Set for almost 8 years at several hundred gigs, sessions and rehearsals. And not once - not even for a second - has it let me down.
And not only that. The Jack doesn't sound great, no, it sounds like it's not there. It reproduces the signal from my guitars very neutrally and compared to a high-quality cable, there is no difference to be heard. Maybe a very small amount of attenuation in the high mids, but this can be corrected with a minimal correction in the presence of the amp. When I play live with the band, however, there is really no difference to be heard.
But I have total freedom of movement, can even go into the audience and even in larger venues I have never had a problem with the range. The issue of latency is also not really an issue. Stageclix says it's under 3 milliseconds. I have that even when I'm standing just a meter away from the amp. So that's simply not an issue.
Even on stages where there is a lot of technology with WiFi, the Jack doesn't have the slightest problem thanks to its 5.8 GHz. I've never had a wireless system that did its job so stably, sound-neutrally and unobtrusively.
One battery charge lasts for about 4 hours and if I forget to charge it before the gig, I simply plug the transmitter into the receiver during the break between sound check and the show and even just 20 minutes is enough for a complete set.
The very compact receiver has a fixed place on my pedal board and doesn't have to be placed anywhere else.
I recently had a technical problem and a few questions that Stageclix support answered with unique speed and competence. My emails from the evening were answered by the morning of the next day at the latest. And the Stageclix team was very empathetic, patient and competent. For that alone I give it 5 stars.
Now after 8 years with the Jack, the battery is running low and, based on my very good experience, I've decided to buy a completely new set. It's not cheap. But it's definitely worth the price. -
John Dwyer
Recently my StageClix radio receiver and sender unit received severe damage after falling off a balcony after finishing a gig. I purchased the unit from Bass Direct in Warwick, U.K in 2012 and it has served me faultlessly in this 12 year period, with only one battery replacement needed. I have played hundreds of gigs in this time and view my StageClix as a vital piece of my equipment. I live in the Vendee region of France, and wherever I took my damaged StageClix for repair I was told either it was beyond repair or parts were not available for the repairs required. After several weeks without it, I contacted StageClix directly and after a few emails and photographs of the damaged unit they said they would inspect it to see if it was repairable. I sent the unit to them and even though this particular model was discontinued they managed to find old parts in their assembly area and perform a miracle in rebuilding/repairing it. Not only did they fix the damage, they fully refurbished it and what I received back 2 weeks later looked like a brand new unit. I find this amazing as many companies put customer service and satisfaction low on a priority list with 'sales' as the driving force and after market backup as an inconvenience. If anyone reading this is unsure whether to choose StageClix or go for another product, perhaps my story will help in your decision. To recap.... Faultless enduring quality over a 12 year period and an after market a repairs service that can only be described as second to none. Many thanks to all at StageClix for your help and the remarkable service you provided for me as once again I have my best giging buddy back.